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FAQ

FAQ

If you are experiencing issues, please email hello@xmovement.com with your full name, the email you used for your account and a description of the issues you are experiencing. 

What is xmovement.tv? 

The xmovement.tv platform is a subscription service designed to help children live a happy, healthy life energized! We’ve been energizing communities for 10+ years at school with our live, in-person experiences. With xmovement.tv, we are able to bring the X Movement energy to families their homes all over the world! 

What is included in xmovement.tv? 

Your membership includes: 

  • Daily Live Online Classes
  • On-Demand Video Programs
  • Empowering Instructors
  • Extra-Curricular Activities + Clubs.

I am a teacher and I want to share this content with my students, do they need a subscription? 

Yes, each user requires their own account. If you are sending any of the content from xmovement.tv via a link (e.g. to Google Classroom or Brightspace), then each of your students will need a subscription in order to access the link.

What is the difference between the monthly and annual subscriptions? 

About a 15% savings! The monthly and annual subscriptions receive the exact same membership except the monthly is billed on a monthly basis and the annual is billed once per year. 

What happens after I join xmovement.tv?

Once you sign up, you will have access to the platform containing on-demand, fun, family-focused video programs, daily live broadcasts and coaching delivered by our team of rockstar Energizers.

How is xmovement.tv different from what's already on YouTube? 

The xmovment.tv is designed to get kids to live the more happy, healthy & energized version of themselves. With specially designed classes and EXCLUSIVE CONTENT that can only be found in the X Movement Membership. This includes 75+ "member only" videos, 30+ full-length X Movement classes ranging 45-90 minutes, daily live broadcasts and access to clubs with virtual interaction with our amazing instructors.

How do I cancel my subscription?

You can cancel your membership at any time. However, we'll be sad to see you go! By cancelling your membership, you are forgoing any “locked-in” discounted rate and if you choose to sign up again, your rate will be determined by the current membership prices.

Once you cancel, you will not be billed for the following month. Your login will remain active and your account will be set to expire at the end of your payment period. Once expired, you will no longer have access to xmovement.tv and any associated features.

To cancel your membership, email hello@xmovement.com with your full name, the email you used for the account and state “I would like to cancel”  

How do I reset my password? 

You can reset your password at any time by using the reset password link located on the login page 

I need more help...

Please send us an email with your full name, the email you used for account and a description of the issues you are experiencing to hello@xmovement.com and one of our team members will be able to assist you further.

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